Terms and Conditions

Please take your time to read over our Terms & Conditions and additional touring information below.

TRAVEL INSURANCE

We STRONGLY recommend that all guests obtain travel insurance in case of any unforeseen circumstances.

Venture North cannot be held responsible for tour program alterations due to flooding, or acts of nature, cultural reasons, missed flight connections, medical evacuations, damage to personal belongings or loss of property.

CANCELLATION POLICY

Prior to departure:

12 months or more there are no cancellation fees

1 month – 12 months a 20% cancellation fee applies

Less than 1 month – 2 weeks 50% cancellation fee applies

Less than 2 weeks a 100% cancellation fee applies

*Travel insurance is strongly recommended

REFUNDS

Refunds will be processed within 7 days of cancellation notification.

PAYMENTS

Upon booking a 20% deposit (per person) is required. Final payment is due 30 days prior to departure. A Tax Invoice will be raised and forwarded to you.

TOUR INCLUSIONS

All costs as per your supplied itinerary, including: meals, camping or accommodation fees, park entry, permits, activities and professional expedition leader.

TOUR EXCLUSIONS

Domestic or scenic flights (unless arranged). Pre and Post tour accommodation (unless arranged). Personal expenses such as laundry, telephone, fax charges or alcohol other than where specified. Personal or medical items.

LICENSED OPERATORS

Venture North hold all required touring licenses while all Venture North guides are accredited and hold current first aid certificates.

VEHICLES & TRAILERS

Primarily four-wheel drive Toyota Landcruiser Sahara’s licensed to carry 7 passengers, vehicles have been fitted with heavy duty suspension, shock absorbers and snorkels for river crossings. Trailers are specially designed & purpose built for the rugged conditions.

MEDICAL / HEALTH AND FITNESS

Please advise of any medical conditions or existing health and fitness issues. Walking and hiking into gorges is considered to be moderately graded. Water is carried at all times.

EMERGENCY CONTACT

Please provide an emergency contact, in case of illness, accident or any other mishap.

You are welcome to pass our contact details to relatives or friends.

Each vehicle carries a satellite telephone in case of emergency.

DIETRY REQUIREMENTS

Please advise any dietary requirements prior to travel, allergies or meal preference (low fat, non gluten, etc ).

ALCOHOL

Beverages are to be purchased by the client. In some areas where alcohol restrictions apply, alcohol cannot be purchased or consumed. We suggest you purchase alcohol prior to departing Darwin.

PERSONAL ITEMS

It is recommended that film, sunscreen, insect repellent is purchased prior to tour, in some cases these items may not be available en route and can be very costly.

CONTACT DETAILS

Phone: (08) 8927 5500 (within Australia) or +61 8 8927 5500 (overseas)

Post: PO Box 47, Nightcliff, Northern Territory, Australia, 0814

After Hours Emergency Number: 0418 375 345

Email: [email protected]

Website: www.venturenorth.com.au